| I am not receiving emails from you | This is probably because the email has been sent to your SPAM, JUNK, BULK or SUSPECT mail boxes. Please read our attached guide which is dedicated to trying to assist our customers in overcoming this problem.       Make sure you get your emails |
| I have paid my membership fee but cannot logon | Please email us at: support@ukcyber-homes.co.uk and we will look into this for you as a matter of urgency as your custom is immensely important to us. The resolution of your problem may involve liaising with Paypal and therefore might take up to 24 hours. |
| I have forgot my password | Dont worry, just email us at: support@ukcyber-homes.co.uk and we will re-issue your password to your UKCyber registered email address. For security reasons we will not issue this to any other email address. |
| I am receiving offensive messages | UKCyber will not tolerate this, please email us with details of the offending member, we will investigate thoroughly and if this is the case, we will terminate the offenders membership immediately without any refund of their membership fees.
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